Training and Support
Both NextCar and Priceless Car Rental franchisees and their General Managers benefit from comprehensive upfront classroom instruction and ongoing skills training and coaching to get off to a strong start and grow from there.We offer you training and support
Over 40 hours of iniital training and ongoing support as needed including consulting, profitability coaching and fleet financing and insurance assistance. Below are the essential topics provided by NP Franchise Group.
Pat Bowie, Director of Training and Development has previously won the Professional of the Year Award.
| Subject | Hours of Classroom Training | Hours of On-the-Job Training |
|---|---|---|
| Introduction and Background | 0.5 | 0 |
| Logo specifications, Signs and Brand Uniformity | 0.5 | 0 |
| Advertising and Public Relations | 1 | 0 |
| Reservation System | 1 | 0 |
| Website Set up and Maintenance | 2 | 1 |
| Local Marketing and Outside Sales | 1 | 0 |
| Rate Shop your Competition | 1 | 0 |
| ASAP Source of Business Tracking | 1 | 0 |
| Graphic Forms - Business Supplies | 0.5 | 0 |
| Planning and purchasing your Fleet: understanding fleet depreciation | 3 | 1 |
| Pricing for Profit: planning to achieve your profit objectives | 3 | 0 |
| Planning to sell some of your fleet each year | 2 | 0 |
| ASAP Computer System Training: create reservations open; modify and close rental agreements; using reports - selling to the customer's needs | 7.5 | 2.5 |
| Telephone Sales Basic Training | 3 | 1.5 |
| Understanding Auto Insurance | 1 | 0 |
| Selling Optional Products to Customers | 0.75 | 0.75 |
| Customer Qualifications and Essentials | 1 | 1 |
| Customer Service Standards | 3.5 | 1 |
| Wrap-up Discussion | 0.5 | 0 |
| Closing Remarks | 0.5 | 0 |
| Totals | 37 | 8.75 |